Released on: May 30, 2008, 2:06 am

Press Release Author: Parinaz Driver

Industry: Transportation & Logistics

Press Release Summary: Jet Airways Enhances Passenger Convenience With Key Ecommerce
Initiatives


May 29,2008:In keeping with commitment to customer service excellence that has
defined the company through the years,Jet
Airways has announced the introduction of a set of key eCommerce initiatives.

Press Release Body: Jet Airways keen emphasis on the adoption of the most
advanced,cutting-edge technology, the airline has become the first Indian carrier
ever to implement Bar-coded boarding passes (BCBP),an IATA standard solution. These
BCBP can be automatically scanned at the boarding process, avoiding manual boarding
and thus enabling multiple flights to be handled at a single gate.Having introduced
BCBP at Singapore airport, Jet Airways plans to introduce the same at Hyderabad and
Brussels airports in the near future.

In an effort to improve customer Satisfaction, the airline has re-launched its
website - jetairways.com - with a new look, enhanced usability and performance. The
revamped website now also includes a Simplified Chinese and Traditional Chinese
language site to cater to Jet Airways' Chinese speaking passengers in China and Hong
Kong; as well as live Weather updates,powered by the world\'s leading weather
provider weather.com.

Jet Airways' attractive online promotional scheme currently offers passengers who
make online bookings on jetairways.com a chance to win 15 Scarlet LCD TV\'s from LG,
15 BlackBerry Smartphones, and a Maruti DZire car as bumper prize. Winners will be
selected by lucky draw.

Jet Airways has introduced an International Web Check-in facility for the
convenience of its London, Hong Kong, Singapore,Kuala Lumpur, Bangkok and
Brussels-bound passengers, wherein passengers holding eTickets may now check-in on
the web and print their boarding passes.The airline plans to extend this facility to
its North American destinations with the receipt of the requisite security
clearances.

Jet Airways' JetPrivilege members may now redeem their JPMiles online at
jetairways.com in real-time, pay via credit card and print their award tickets
online. Although this service is currently available on the airline's India website
only, it will be opened to other country sites shortly. JetPrivilege is India's
largest and best frequent-flyer programme.

Jet Airways is also pleased to announce that with the activation of its station,
Kathmandu, the airline now offers eTicketing facilities on all its flights, spanning
60 destinations in India and around the world. The airline also launched its
much-awaited Infant eTicketing facility recently.

Commenting on these high-tech facilities to passengers, Mr. Sudheer Raghavan, Chief
Commercial Officer, Jet Airways, said,"Jet Airways has always aimed to strive and
provide its passengers with the finest possible customer experience- both in the
skies and on the ground.
Recognising the power of technology to achieve this, the airline was one of the
first to invest
considerable resources on the same. These latest initiatives are but a few of many
that have made Jet Airways one of India's most feted airlines."

Jet Airways
Public Relations
New Delhi & Mumbai, India
May 2008
Jet Airways (I) Ltd

Ragini Chopra
Vice President - Corporate Communications & PR
New Delhi, India
Tel: +91-11-4164 5080
Fax: +91-11-4609 5084
raginic@jetairways.com

A.K. Sivanandan
Sr. General Manager - PR
New Delhi, India
Tel: +91-11-2652 3357
Fax: +91-11-2652 3348
asivanandan@jetairways.com

Srirupa Sen
Manager - PR
Mumbai, India
Tel: +91-22-2852 3648
Fax: +91-22-2920 4437
ssen@jetairways.com

Web Site: http://www.jetairways.com

Contact Details: Jet Airways (India) Ltd. S.M. Centre,
Andheri-Kurla Road,
Andheri (East),
Mumbai - 400059
India
Phone: +91 22 4019 1000
Fax: +91 22 2920 1313
pdriver@jetairways.com